Terms of Service

Version 2026-05-30 · Last updated 2026-05-30

1. The service

SwiftSign (“SwiftSign”, “we”, “us”) provides software for sending, signing, and storing electronic documents over the web, an API, and an MCP server. These Terms govern your access to and use of the SwiftSign service at swiftsign.ca.

2. Accounts

You must provide an accurate email address to create an account and are responsible for all activity that occurs under your account and API keys. Keep your credentials confidential. You must be at least the age of majority in your jurisdiction and able to form a binding contract.

3. Acceptable use

You agree not to misuse the service. Prohibited conduct is described in our Acceptable Use Policy, which is incorporated into these Terms by reference.

4. Electronic signatures

Documents signed through SwiftSign are intended to be legally binding electronic signatures under applicable law, including the U.S. ESIGN Act and UETA and Canada’s PIPEDA. By signing through the service you consent to transact electronically. Each completed envelope produces a Certificate of Completion recording the audit trail of the signing session. You are responsible for confirming that electronic signatures are valid for your specific document and jurisdiction.

5. Data handling

Our handling of personal information is described in our Privacy Policy. Where SwiftSign processes personal data on your behalf, the Data Processing Addendum applies.

6. Disclaimers and liability

The service is provided “as is” without warranties of any kind, express or implied. To the maximum extent permitted by law, SwiftSign is not liable for any indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amount you paid us in the twelve months preceding the claim. SwiftSign is not a law firm and does not provide legal advice.

7. Termination

You may stop using the service at any time. We may suspend or terminate your access if you breach these Terms or use the service in a way that creates risk or legal exposure for us or others. Provisions that by their nature should survive termination will survive.

8. Changes

We may update these Terms from time to time. When we do, we will bump the version above and may ask you to re-accept. Continued use after a change means you accept the updated Terms.

9. Contact

Questions about these Terms? Email support@swiftsign.ca.